CAREFREE FULL MANAGEMENT PACKAGE
Sovereign offer a Carefree Full Management Holiday Rental Package, guaranteeing the owner can sit back and relax knowing their property is secure and in safe hands.
We pride ourselves on our excellent level of service and as a family run business we take great pride in offering a very personal touch to our client's properties. We will ensure the security and cleanliness of your Spanish home always providing your guests with a high standard of comfort.
The fees we charge are easily redeemed by regular lettings and it is in both our best interests to make sure that each booking goes as smoothly as possible, resulting in guests that wish to re-book the following year, and recommend.
We can tailor make a package to suit each individual homeowner. This is something we can discuss with you but the following will give you an idea of the services included in this package that we provide:
The promotion and advertising of your property on numerous websites, local magazines, working with the local Tourist Information offices and local rental agents.
Setting the rental prices (as agreed with the owner) and maintaining the rental tariff so that up to date pricing is always available for the clients.
Dealing with the initial rental enquiry through to final confirmation on all bookings and lettings for the owner's property.
Property Inspection - this service is similar in content to the Preparation and Inspection Package. See below for full listing of services carried out.
PREPARATION & INSPECTION SERVICE
This service is for the property owner who will be using the property themselves and who will be advertising and arranging rentals for their own clients, therefore this would be the management package that would ideally suit your needs. We will carryout the following services:
Key Holding
We will check the property once a week inside and out
Inspect the security of all windows, doors and alarm (if present).
Flush all toilets, run all taps and showers to clean any stagnant water and to eliminate any smell, leaving fresh water in the pipes.
Prepare property for owner's arrival, making up beds, putting out clean towels, etc.
Switch on air conditioning/heating, boiler, fridge and appliances, also switching on lights if night arrival.
Regular check of all electrical appliances, air conditioning/heating and light bulbs.
Attending any appointment set by owner at the property to receive workmen or deliveries. We will wait for up to 1 hour free of charge within this service and anything after that will be charged.
Watering once a week of balcony plants only.
Check mailbox and remove any mail forwarding to the UK if necessary.
Our Service For The Owner's Personal Guests.
Guest meet and greet service with key handover on arrival and departure of guest. We will also prepare the property for guest arrival, switching on electricity, fridge, boiler, air conditioning/heating. Making up of beds, clean towels, etc.
We can supply a welcome pack We highly recommend this for late night or Sunday flight arrivals.
Supply and fit new gas bottle as required (cost of new gas bottle to owner plus collection).
General assistance to guests if needed in case of medical or police problems, etc.
On request rent-a-car bookings made on behalf of the guests.
On departure of the guests, the property will be inspected for any loss of items or any damage incurred will be reported to the owner so that any security deposit taken by the owner can be retained.
Our cleaning and laundry service will be carried out on guest departure.
Leaving a selection of local guides in the property for restaurants, places of interest etc and emergency contact numbers including Sovereigns 24hr contact number.
PLEASE NOTE: On same day change over your guests must vacate the property by 11.00 hrs with the new guests arriving not before 16.00 hrs due to the cleaning and linen change in your property.
PEACE OF MIND INSPECTION SERVICE
This service is for the non-rental property owner who would like total peace of mind knowing that their Spanish investment is safe and cared for to a high standard in their absence. For this service we will carryout the following
We will check the property once a week inside and out.
Key holding.
Inform owner immediately of any problems arising at the property requiring urgent attention, acting only on owner's instructions.
Inspect all the windows, doors and alarm (if present).
Flush all toilets, run all taps and showers to clean any stagnant water and to eliminate any smell, leaving fresh water in the pipes.
Check property for signs of damp or mould.
Check property for any infestation both inside and out.
Allow property to have a good airing.
Ensure property is properly secured on completion of inspection.
